ANTHC expands travel management to serve Medicaid beneficiaries

The Alaska Native Tribal Health Consortium is announcing an expansion of service by providing prior authorization and travel coordination for Alaska Native and American Indian Medicaid beneficiaries through the ANMC Travel Management Office by the end of July.

ANTHC is pleased to partner with the State of Alaska in this change to Medicaid travel management that will better serve our people. By elevating ANTHC’s role in coordination and management of Medicaid-approved travel, our intention is to provide a higher level of customer service and create efficiencies in travel.

This new service has been years in the making and is now an important part of the State of Alaska’s Medicaid reform plans. Many patients must travel to Anchorage for their care at ANMC; we hope that our management will be able to better serve our people during their stays.

For our Tribal health partners that have opted in to this service, the most important change will be that if a Medicaid beneficiary’s care is scheduled through ANMC, then the travel will be coordinated through ANMC. At this time, this does not include travel from villages to regional hubs.

Individuals with travel arrangements in progress will continue to work with Xerox and the State travel office through the completion of these scheduled trips. If you have questions regarding existing trips, please contact Xerox at (907) 644-6800, option 5.

ANTHC staff in the Travel Management Office will be available to help guide you through the new process and answer questions you may have. To contact the ANMC Travel Management Office, call 1-866-824-8140 or (907) 729-7720, option 1. You may also email the ANMC Travel Office at tmomedicaid@anthc.org.

For more information, visit http://anmc.org/patients-visitors/travel-lodging/#tmo.